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So we bring you 'Management Memos', a monthly publication for SME operators. Click for 'Clues From The News'.


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New laws change the game. Penalties up to $1.8M should change how you operate.

This year saw the introduction of a new law to protect private data. Failure to comply can cost organisations up to $1.8M.

That's huge!

In this rather-longer-than-normal edition, we explore what this means for you.

If this edition of 'Management Memos' raises lots of questions, we're happy to take your call to discuss these and similar questions, no strings attached.

Click Here For October Management Memos

Click Here to Read the September Edition.

Remember, if you have an question on these or similar topics, you can always email or call. No strings attached, and it's a call that could change your business, for ever!

Management Memos is published monthly by My Red Zebra, and McNicol Williams Management & Marketing Services as a service to owners and operators of Small and Medium Businesses. Editions appear on,, and





Retail Conditions Fall Behind In August


August saw a complex set of business changes. Business conditions improved. Confidence fell, retail growth lagged behind other sectors, and retail investment lagged, according to the NAB’s August monthly business survey.

NAB Group chief economist Alan Oster noted that "The rise in the month was driven by an improvement in both profitability and trading conditions, while the employment index was unchanged".

The report also noted that retail prices had increased by 0.9 per cent, a large increase over July’s 0.5 per cent increase and June’s 0.1 per cent increase.

Not surprisingly, the report noted that Intense competition and rising operating costs will weigh on many retailers, while those focused on the value they offer to the consumer are likely to do well in terms of both sales and profitability.


And what is your business clue from this news? Only by focussing on value as the customer sees it, will you see sales grow. (Our clients are showing that!)

Contact us to discuss this key issue without any obligation.

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